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Call Toll Free (866) 458-8180
Find Quick Answers To Your Questions Below:
How quickly can I get embroidered hats?
If you place an order by 12noon today, we can ship the finished product by tomorrow afternoon for your reciept the following day.
Is there an additional cost for rush orders?
In most cases yes, there are additional costs for rush orders. For rush orders that have an in-hands date within 3-5 business days, a $50 rush fee applies and expedited freight.
What other options are there for rush orders?
1. If your order quantity is less than 150pcs, we can ship your order within 2 weeks without a $50 rush fee. Expedited freight may or may not apply as shipping is out of South Carolina.
2. If your order quantity is 150pcs or more, we can ship within 3-5 days of order placement. Expedited freight may or may not apply.
Will I see a proof?
Yes! We will send a proof of your logo either by email or we can fax it to you.
Will you start printing / embroidery on an order without verbal or written approval?
We strive to make every purchase a pleasure. As a part of that process we will not begin production until you 100% approve all artwork.
How do I choose colors for embroidery / screen printing?
When ordering items from this site, you can choose from our stock colors which are prefilled into the dropdown menus in the options section. If you have specific Pantone Colors you can also type those in manually when filling out of the order under the Comments section just before you confirm the order. For embroidery, we will match your logo colors as close as possible or follow the direction you give us regarding the color of your logo.
Ordering
Once I place an order either by internet or phone, do you send a confirmation?
After an order is placed you will recieve a Sales Order confirmation by email.
Shipping...
How can I get shipping cost for my order?
There are several ways to do this - the easiest way is to follow these step-by-step instructions:
1. Choose the item you wish to purchase
2. Enter the quantity you are going to purchase
3. Add to cart
4. Review the products you've just added to the cart
5. In the Shipping rates box, choose your state and enter the zip code to which it will ship
6. Hit Recalculate
7. Then click on the dropdown menu to see your shipping options
8. This will give you the exact shipping cost of the product you want to purchase
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